All sunglasses from mynewshsades.com have a 14 day money back guarantee. We want you to be delighted with your purchase from mynewshades.com. This is why we offer a guarantee of exchange or refund without exception.
Items must be returned in their original packaging, unmarked, complete with all tags and labels.
To return item please follow the steps below:
1. Advise us as soon as possible by e-mail at returns@mynewshades.com quoting the item number.
2. Pack and wrap the item carefully
3. Return to: My New Shades, 21 The Grange, Wombourne, West Midlands, WV5 9HX by recorded delivery (this is to ensure the item is not lost in the post).
As soon as we have received and inspected your sunglasses we will dispatch a replacement, exchange or a refund for the full amount. Return postage costs are the liability of the customer.
Refunds can only be made to the original card that was used to place the order. |
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